bean 发表于 2012-8-13 21:41

请问有kun过vodafone dsl后自动开通mobile connection starter的吗?

话说今年3月VF的DSL合同结束了(当是购买了easybox802+surfstick,tarif开头送3个月的3g flatrate),没想到最近才发现vodafone每月仍扣5欧,写信过去问,说dsl结束后,mobile connection starter就激活了,kun还得付钱。 这合理吗?我从未听说过这种regulation啊??? 原合同也没找到相应条款。

有遇到类似事件的难友吗?

anjanette 发表于 2012-8-13 21:45

3g flatrate 要额外kündigen?

没准这是2个合同一个dsl 一个mobile connection . 

BigPeng 发表于 2012-8-13 22:17

是有这事,不少人又多交了12个月

bean 发表于 2012-8-13 22:18

但是mobile connection是3个月免费后不resume就取消的吧

dolc11 发表于 2012-8-13 23:42

pattonoriental 发表于 2012-8-13 23:55

没听说过这事

HALLO_Jerry 发表于 2012-8-14 14:49

这个surf sofort paket是挺烦的。老贴就说要额外kun那个上网棒。我联系了vodafone,那边email给我说如果不用,就不付钱。dsl合同结束后,也一样。不过我坚持取消,email倒是确认取消了这个上网棒。
来自: 萍聚社区 iPhone客户端

bean 发表于 2012-8-15 21:41

本帖最后由 bean 于 2012-8-15 22:42 编辑

HALLO_Jerry 发表于 2012-8-14 15:49 static/image/common/back.gif
这个surf sofort paket是挺烦的。老贴就说要额外kun那个上网棒。我联系了vodafone,那边email给我说如果不用 ...

请问能将邮件转给我吗(我是指VF号称不收钱的信),当然,去掉隐私信息。

HALLO_Jerry 发表于 2012-8-16 15:52

bean 发表于 2012-8-15 22:41 static/image/common/back.gif
请问能将邮件转给我吗(我是指VF号称不收钱的信),当然,去掉隐私信息。

Thank you for your mail.

Please apologize the late answer.

Normally you need a separate cancellation for the stick. If you like we can save your wish of cancellation for the Surf-Stick into our system.

Your Surf-Stick can be first canceled due to October 6, 2012.

You do not have any additional costs for your stick. The stick can be used at home for free. If you use it outside of your home, you need to pay 0,09 Euro per Minute.

In fact, if you do not use the stick you do not have to pay.

Please let us know if you wish, that we save the cancellation to our system.

If there are any questions please do not hesitate to ask.

Have a nice day.

Kind regards

A. Hartwig
Vodafone-WebTeam

HALLO_Jerry 发表于 2012-8-16 15:53

bean 发表于 2012-8-15 22:41 static/image/common/back.gif
请问能将邮件转给我吗(我是指VF号称不收钱的信),当然,去掉隐私信息。

Thank you for your mail.

We are happy to help you.

We have saved the cacnellation of your Surf-Stick to our system with effect on October 6, 2012.

We hope everything is okay.

If there are any questions please do not hesitate to ask.

Have a nice weekend.

Kind regards

A. Hartwig
Vodafone-WebTeam
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