Business Support Manager
Position：Business Support ManagerLocation：Frankfurt, GermanyAbout Quicktron:Quicktron accelerates intralogistics automation since 2014. With more than 22,000 units installed and operational worldwide, we deliver future-proof robotic products that help our customers to optimize their warehouse management and manufacturing efficiency across 50+ industries.We stay at the forefront of technical innovation, allocating 75% of expenses to R&D. We are committed to equip businesses with industry-specific automation solutions, which meet the supply chain challenges of today and tomorrow.
Responsibilities:
[*]Sales Pipeline Management and Team Support
[*]Opportunity Budget Review: Ensure the accuracy of exchange rates and amounts, and rectify significant discrepancies with quotations.
[*]Opportunity Stage Updates: Keep opportunity stages up to date based on actual progress.
[*]Estimated Contract Signing Time: Update expired estimated signing dates and align timelines for seasonal and annual priorities.
[*]System Optimization: Maintain and optimize the CRM system.
[*]Training for New Sales Team Members: Provide guidance on tools such as CRM and Nutshell.
[*]Regional Operations Support
[*]Assist in executing commercial strategies within the region to achieve operational goals.
[*]Regularly communicate with the sales team to provide operational support and resolve day-to-day issues.
[*]Gather market information, analyze trends, and propose improvement initiatives to optimize sales operations.
[*]Cross-Department Coordination
[*]Collaborate closely with finance, logistics, and technical teams to ensure project success.
[*]Organize regular meetings and reports for the sales team, tracking progress on key performance indicators.
Requirements:
[*]Education: Bachelor’s degree or higher, preferably in Business Administration, Marketing, or related fields.
[*]Experience: Prior experience in sales support or operations management is a plus; familiarity with CRM systems is preferred.
[*]Skills: Strong data analysis skills; proficiency in Excel, PowerPoint, and other office tools.
[*]Languages: Fluency in English; multilingual abilities are an advantage.
[*]Soft Skills: Excellent communication, coordination, and problem-solving abilities; capable of working efficiently in a multicultural team environment.
What We Offer:
[*]Competitive salary and benefits package.
[*]Comprehensive training programs and career development opportunities.
[*]A diverse and international team environment.
Contact: hughlee@quicktronrobots.com
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