关于电话面试(ZZ)
前些日子有人在问关于电话面试，转几个过来，供参考。关于电话面试
发信人: haiya (haiya), 信区: JobHunting
标题: 关于电话面试
发信站: The unknown SPACE (Fri May 16 00:24:22 2003) WWW-POST
有好多人电话面试没有抓住机会, 非常可惜, 有时候可能是
由于语言方面的问题, 我想和大家共享一些经验, 我现在的
工作每天都和客户电话里谈话,比较起来, 中国方式的开场白
和西方式的开场白还是有些区别的.
中国方式一般拿起电话, 很简洁地, 你好,(这个你好有时候
并不需要对方回答), 然后, 我找某某某, 或是有什么事情.
西方一般: Hi, this is AAA calling from .... regarding .....
紧接着,how are you doing? (要回答), 一般回答方总是:
I am alright.
I am doing OK
Good, yourself?
I am excellent, thank you.
然后才开始正题.
谈话的时候, 要注意语调不紧不慢, 少一些嗯嗯啊啊, 可以换做,
right... sure...well....这些语气词, 请对方重复的时候可以
简洁地用: I am sorry? (上升语调), Pardon me?
如果是严肃性的问题, 技术上的问题要严肃回答, 假如是一些一般
性问题, Human Resource的平常问题, 他们可能问你的爱好,
喜欢做些什么, 将来5年做些什么, 对薪水的要求等, 正常回答
后, 适当可以发挥一下幽默感, 双方感觉轻松就好, 但也不可
太过头. 要适度.
最后结束时, 一定要感谢对方来电. Thanks for your call, hope
we talk soon later.
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写给找工作的学弟学妹 - 电话面试
发信人: windsmith (Lanpoyi), 信区: JobHunting
标题: 写给找工作的学弟学妹 - 电话面试
发信站: The unknown SPACE (Tue Mar 25 19:24:16 2003) WWW-POST
前面看到有同学觉得电话不多，或者没有后音，其实，对于从一月份开始找的人，前一两
个月根本的问题是COMMUNICATION，准备的好不好，有没有实际水平，电话一听就可以听
出来。我感觉，PHONE INTERVIEW 一点也不比 ON-SITE
简单，可以暴露很多问题。我们MANAGER 电话面试人的时候，就坐在自己的位置上，我们
是敞开办公环境，我就坐在他旁边，公司里广播还不时有大声的PAGE(传讯)，MANAGER怕
影响我们，声音还极其低。可以想象这样环境。我当时的PHONE INTERVIEW是由MANAER 的
BOSS 进行的，好歹选了个安静的地方，让我给混过去了。但我发现，MANAGER 问得少，
听得多，问题也尽量BRIEF。
电话面试一定自己找个安静的地方，把以前问过的没有答好的题目写下来，如果又碰到了
，就可以很流利的ANSWER了。另外，对自己作过的PROJECT 一定要胸有成竹，能十分流利
的应对。想想看，美式英语说不好没有关系，说的慢也没有关系，最重要的就是清晰，内
容充实有条理。任何MANAGER
都会对你的专业知识和PROJECT感兴趣的。我曾有过的一个PHONE
INTERVIEW，和面试的MANAGER 一来一往的讨论PROJECT 的方案，过了30分钟的时间，她
接下来还有另一个面试，还特意安排第二天再继续半小时。可惜到ON-SITE，还是输给了
一个美国人。但那一次确实给了我很大的自信，让我找到了感觉。
再有就是注意语速的控制，这和心理有关，需要一定的实践经验 但仍需要注意。和美国
人工作久了会发现美国是个懂得欣赏能力，欣赏自信的国家。如果你自己首先表现出对自
身的信心，对自身的宽容，是很容易感染他人的。如果有机会，大家最好找人进行模拟面
试，对掌握技巧十分有帮助！
GOOD LUCK ！
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Phone Interviews: Before the Call
发信人: LowIQ (弱智), 信区: JobHunting
标题: Phone Interviews: Before the Call
发信站: The unknown SPACE (Thu Dec5 20:58:53 2002), 站内信件
Schedule the phone interview at a time and place
with no interruptions.
Prepare your introduction and an "ice-breaker".
Prepare answers for the "expected" questions.
Prepare questions for the interviewer.
发信人: LowIQ (弱智), 信区: JobHunting
标题: Phone Interviews: Checklist
发信站: The unknown SPACE (Thu Dec5 21:00:20 2002), 站内信件
* Resume
* Note paper and pen/pencil
* Dat book/planner/PDA to schedule follow up calls or meetings
* Notes from company research
* Interview prep notes
* Questions to ask interviewer
Phone Interviews: Effective Speaking
发信人: LowIQ (弱智), 信区: JobHunting
标题: Phone Interviews: Effective Speaking Techniques
发信站: The unknown SPACE (Thu Dec5 21:02:46 2002), 站内信件
* Maintain a slightly slower pace of speech than you would
for a face-to-face interview.
* Vary your tone of voice and inflection to convey energy,
enthusiasm, and emphasis. Avoid monotonoes.
* Where possible, stand or make sure you're sitting up
straight when you speak. Your voice tends to become more
animated and projects more clearly this way.
* Have someone listen to you answer a few questions
and give feedback on your "phone voice".
* Address the caller appropriately. Confirm pronunciation
and spelling.
* Be concise with your answers. Use "bullet-point" like structure
to convey information.
* Avoid filler words.
- "Umm", "Uhh", "Ya know" etc.
* Use phrases like "I see", "OK" and "Yes" periodically.
* Ask clarifying questions when necessary.
Phone Interviews: Telephone Etiquette
发信人: LowIQ (弱智), 信区: JobHunting
标题: Phone Interviews: Telephone Etiquette
发信站: The unknown SPACE (Fri Dec6 00:29:48 2002), 站内信件
* Do not eat, drink, smoke or chew gum during the call.
* NEVER interrupt the caller or put them on hold.
-- this includes call waiting (disable if possible).
* Do not speak with others while on thie phone.
* Ensure that your spouse/colleague knows that
you are on an important call and they should
not pick up the other phone.
* Prepare other members of your office in answering
the phone and taking messages if you happen
to miss the call.
Phone Interviews: After the call
发信人: LowIQ (弱智), 信区: JobHunting
标题: Phone Interviews: After the call
发信站: The unknown SPACE (Fri Dec6 00:25:21 2002), 站内信件
* Jot down your initial impressions
* Document questions you had difficulty answering
* Record your follow up action, date, time and person(s)
in your planner or palm pilot.
* Send a thank you note immediately
* If the interview was the result of a referral, thank
the person who referred you, and update them on your
progress
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信人: FreeAsBird (OCR), 信区: JobHunting
标题: Re: just finished a phone interview
发信站: The unknown SPACE (Tue Mar 25 19:26:40 2003) WWW-POST
1. there are quite a few helpful articles about every steps in job hunting
including phone interview, onsite interview, follow-up etc on monster.com. go
check it out;
2. read your resume at least ten times and do some research on it--make sure
it lists your strength and your achievements relevant to the position you are
applying for. get familiar with the company that you are aplying, try tailor
your resume for each position.
3. prepare answers to some commonly asked questions, like what's your
strength? what's the least favorite thing to do? etc. these questions are
mostly likely to be asked over the phone. do some rehearsal by youself or in
front of your friends.
flooding out resumes is a first step like casting a net, being well prepared
is more important in catchng the fish. 谢谢mm的这些有用信息$支持$ $支持$ $支持$ $握手$ $握手$ $支持$ $支持$ $支持$ $送花$ $送花$ $送花$ :D :D
收藏了，lz发的immer是好贴哈……
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